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Characteristics of pediatric e-referrals through SMARC system: a two-year national analysis
Abdullah A Alharbi1, Mohammed A Muaddi1, Meshary S Binhotan2,3
1Department of Family and Community Medicine, Faculty of Medicine, Jazan University, Jazan, Saudi Arabia.
Insights
Saudi Arabia
Area of Science:
- Pediatric Healthcare Coordination
- Digital Health Systems
- Healthcare Network Analysis
Background:
- Electronic referral (e-referral) systems are crucial for pediatric healthcare coordination.
- Limited nationwide analyses exist for pediatric e-referral system implementation.
- This study evaluates pediatric e-referrals in Saudi Arabia's healthcare network.
Purpose of the Study:
- To examine patterns and outcomes of pediatric e-referrals nationwide.
- To assess the system performance of pediatric e-referrals in Saudi Arabia.
- To provide insights for healthcare planning and resource allocation.
Main Methods:
- Retrospective analysis of 62,206 pediatric e-referrals from January 2023 to December 2024.
- Data included referral types, subspecialty distribution, regional patterns, and acceptance rates.
- Temporal trends in e-referral usage were analyzed.
Main Results:
- Male patients comprised 54.19% of e-referrals.
- Routine outpatient referrals were most common (56.98%), followed by urgent/lifesaving cases (32.41%).
- High overall acceptance rate (91.52%), with 100% for lifesaving cases; General Pediatrics, Cardiology, Neurology, and Neonatal Care were leading subspecialties.
Conclusions:
- Saudi Arabia's pediatric e-referral system shows successful implementation and high acceptance rates.
- The system demonstrates effective regional self-sufficiency in coordinated care.
- Findings offer transferable insights for international digital health initiatives in pediatric care.
Background:
Electronic referral (e-referral) systems are increasingly vital for coordinating pediatric healthcare services, yet comprehensive analyses of nationwide implementation remain limited. This study examines patterns, outcomes, and system performance of pediatric e-referrals across Saudi Arabia's healthcare network.
Methods:
We conducted a retrospective analysis of all pediatric e-referrals (n = 62,206) processed through the Saudi Medical Appointment and Referral Center between January 2023 and December 2024. Data analysis included referral types, subspecialty distribution, regional patterns, acceptance rates, and temporal trends.
Results:
Male patients represented 54.19% of e-referrals. We found a predominance of routine outpatient referrals (56.98%), with urgent and lifesaving cases comprising 32.41%. The overall acceptance rate was 91.52%, with 100% acceptance for lifesaving cases. Internal referrals constituted 82.85% of cases. General Pediatric Care (31.61%) accounted for most e-referral followed by Pediatric Cardiology (12.12%), Neurological Diseases (11.79%) and Neonatal Care (11.21%). Temporal analysis revealed an increase in overall referrals from 2023 (48.74%) to 2024 (51.26%).
Conclusion:
This first comprehensive analysis of Saudi Arabia's pediatric e-referral system demonstrates successful implementation of a coordinated care network with high acceptance rates and effective regional self-sufficiency. The findings provide valuable insights into healthcare planning and resource allocation. These findings offer transferable insights for international healthcare systems implementing pediatric e-referral platforms and digital health initiatives.
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