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Qualitative and Quantitative Validation of Tools with Rating Scales Aimed at Assessing the Quality of University Service-Learning
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A Pilot Study on Generative Artificial Intelligence's Reliability in Qualitative Research Quality Appraisal Using

Hisba Shereefdeen1, Abhinand Thaivalappil2,3, Ian Young3

  • 1University of Guelph, ON, Canada.

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Summary
This summary is machine-generated.

Generative artificial intelligence (genAI) tools show potential in qualitative research appraisal. ChatGPT demonstrated inconsistent agreement with human reviewers on appraisal checklists, particularly for interpretive elements.

Keywords:
critical appraisalevidence synthesisgenerative artificial intelligencequalitative researchquality assessmentsystematic reviews

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Area of Science:

  • Qualitative Research Methods
  • Artificial Intelligence in Research
  • Health Sciences Research

Background:

  • Generative artificial intelligence (genAI) is increasingly integrated into research workflows.
  • The application of genAI for quality appraisal in qualitative research is underexplored.
  • Systematic review processes have begun exploring genAI, but quality appraisal needs further investigation.

Purpose of the Study:

  • To evaluate ChatGPT's performance in appraising qualitative research using established checklists.
  • To compare genAI appraisals with human assessments for consistency and reliability.
  • To identify areas where genAI excels and struggles in qualitative research quality appraisal.

Main Methods:

  • Two human reviewers applied the Critical Appraisal Skills Program (CASP) and Joanna Briggs Institute (JBI) checklists to 21 qualitative studies.
  • ChatGPT (GPT-5) was prompted to appraise the same studies using the checklists.
  • Interrater reliability (kappa) and crude agreement were calculated to compare human and genAI assessments.

Main Results:

  • Agreement between human reviewers and ChatGPT ranged from none to moderate for CASP items (kappa: <.00-.46) and none to substantial for JBI items (kappa: <.00-.83).
  • Highest agreement was observed for objective, reporting-based items (e.g., study aims, ethics, value, participant voices).
  • Greatest disagreement occurred for subjective, interpretive items (e.g., research design, researcher-participant relationships, worldview-methodology congruity).

Conclusions:

  • ChatGPT (GPT-5) reliably identifies objective components in qualitative research appraisal but inconsistently assesses nuanced, context-dependent elements.
  • Current genAI use for qualitative research quality appraisal requires careful human oversight and adherence to transparency and data privacy principles.
  • Further research is needed to refine genAI tools for complex qualitative appraisal tasks.