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Leading the Way: Advancing Patient Advocacy through People-Centred Care
Giulia Zucal1, Nicole Graham1, Michael Creek1
1Registered Nurses' Association of Ontario, Toronto, Ontario, Canada.
Abstract:
This article presents how the Registered Nurses' Association of Ontario developed the People-Centred Care, 3rd edition best practice guideline and describes its use in advancing patient advocacy by implementing the three guiding principles, two evidence-based recommendations and five good practice statements. Furthermore, the guideline equips leaders and organizations with implementation tips to promote patient autonomy, address systemic barriers, and foster inclusive, advocacy-driven care. We emphasize leadership's role in fostering cultures of engagement, collaboration, and empowerment. This is a critical tool for organizations, leaders, and providers seeking to embed patient advocacy within practice and policy. It underscores the transformative potential of leadership-driven advocacy in advancing people-centred care and ensuring health systems prioritize the voices, needs, and experiences of those they serve.
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