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Depression and Anxiety Outcomes in a Technology-Enabled Psychotherapy Practice: Retrospective Cohort Study.
Nicholas R Forand1, Jasmine Nettiksimmons1, Margaret Anton1
1Two Chairs, San Francisco, CA, United States.
Technology-enabled measurement-based care (MBC) significantly improved mental health outcomes for patients with depression and anxiety. This approach, supported by digital tools, demonstrated high retention rates and substantial symptom reduction, indicating its effectiveness in enhancing treatment quality.
Area of Science:
- Mental Health
- Health Informatics
- Clinical Psychology
Background:
- Mental health conditions impose significant societal costs and distress.
- Access to high-quality mental health treatment in primary care is often limited, leading to suboptimal outcomes.
- Measurement-based care (MBC) and digital tools offer potential solutions to improve care quality and efficiency.
Purpose of the Study:
- To evaluate patient retention and outcomes for depression and anxiety within a technology-enabled psychotherapy practice.
- To assess the impact of innovations like MBC platforms and clinical decision support tools on mental healthcare delivery.
Main Methods:
- A retrospective cohort study analyzed 2984 adults treated at a hybrid technology-enabled behavioral health provider.
- Patient Health Questionnaire-9 (PHQ-9) and General Anxiety Disorder-7 (GAD-7) were used to assess depression and anxiety symptoms.
- Key metrics included retention rates, survey completion, reliable change, recovery, remission, and symptom trajectory.
Main Results:
- High patient retention (89.1%) and MBC survey completion (96.3%) rates were observed.
- Significant improvements in depression and anxiety symptoms were noted by the 12th session, with high rates of reliable improvement (65.8%) and recovery (53.2%).
- Overall, 79.2% of patients achieved improvement or recovery by the end of treatment, with large effect sizes (Cohen d>0.9).
Conclusions:
- Technology-enabled measurement-based care (MBC) and clinical decision support systems (CDSSs) show promise in supporting high-quality mental health outcomes.
- These integrated technological approaches can enhance patient retention and symptom improvement in mental healthcare.
- The findings suggest a viable model for improving the effectiveness and accessibility of mental health services.
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