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Overcoming barriers to AI implementation in dentistry: a comprehensive ISM model analysis
Lamay Bin Sabir1, Fatima Mohtashim1, S M Fatah Uddin2
1Department of Business Administration, Aligarh Muslim University, Aligarh, India.
International Journal of Health Care Quality Assurance
|December 5, 2025
Summary
This study identifies key barriers to artificial intelligence (AI) adoption in dentistry, including data privacy and staff training. Understanding these challenges is crucial for integrating AI into dental practices effectively.
Area of Science:
- Dentistry
- Artificial Intelligence
- Healthcare Innovation
Background:
- Artificial intelligence (AI) offers transformative potential in healthcare.
- Understanding barriers to AI implementation in dentistry is essential for its successful adoption.
- This study addresses the need for a deeper analysis of challenges hindering AI in dental practices.
Purpose of the Study:
- To explore and analyze the barriers hindering the widespread adoption of AI in dentistry.
- To identify and categorize the key challenges impacting AI implementation in the dental field.
- To provide insights for overcoming obstacles to AI integration in dental care.
Main Methods:
- A mixed-method approach was utilized, starting with a comprehensive literature review.
- Interpretive Structural Modelling (ISM) was employed to map the interconnections between identified barriers.
- Matrice d'impacts croisés multiplication appliquée à un classement (MICMAC) analysis was used to classify barriers based on their influence.
Main Results:
- Key barriers identified include fear of bias, technological sophistication, firm size, lack of trained staff, data unavailability, and privacy concerns.
- Technological hurdles and lack of accountability were identified as linkage variables connecting different barrier categories.
- ISM revealed the hierarchical influence of certain barriers, while MICMAC analysis categorized them into independent, dependent, linkage, and driving types.
Conclusions:
- The findings provide actionable insights for dentists, technology developers, and policymakers to foster trust in AI systems.
- Addressing identified barriers is critical for enhancing the integration and effectiveness of AI in dental care.
- This research pioneers the combined use of ISM and MICMAC methodologies to analyze AI adoption challenges in dentistry.
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