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Published on: September 28, 2018
Thinking like a chameleon: How diversity ideologies differentially enable cultural accommodation.
Jaee Cho1, Michael W Morris2, Hayley Blunden3
1Department of Management, Hong Kong University of Science and Technology.
Polyculturalism, an ideology valuing cultural exchange, helps individuals adapt to new cultural norms by reducing identity threat. This fosters better cross-cultural workplace performance and social acceptance.
Area of Science:
- Social Psychology
- Organizational Behavior
- Cultural Studies
Background:
- Global business requires cultural accommodation, but fear of betraying heritage identity often hinders it.
- Ideologies about diversity can influence perceptions of cultural identity's malleability.
- Polyculturalism, emphasizing mutual cultural influence, is explored as a facilitator of cultural accommodation.
Purpose of the Study:
- To investigate polyculturalism as an antecedent to cultural accommodation.
- To examine the mediating role of identity threat in the polyculturalism-accommodation link.
- To assess the downstream workplace effects of polyculturalism-driven accommodation.
Main Methods:
- Field, survey, and experimental studies were conducted.
- Participants' endorsement of polyculturalism was measured and manipulated.
- Identity threat, cultural accommodation, and workplace outcomes were assessed.
Main Results:
- Higher polyculturalism endorsement correlated with greater cultural accommodation.
- This effect was mediated by reduced identity threat.
- Experimental manipulation confirmed polyculturalism's causal role, improving workplace performance and social acceptance.
- Colorblindness and multiculturalism ideologies did not yield similar effects.
Conclusions:
- Polyculturalism reduces identity threat, thereby enabling cultural accommodation.
- This ideology positively impacts workplace effectiveness in cross-cultural settings.
- Organizations can leverage polyculturalism to enhance employee cross-cultural competence.
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