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Related Experiment Video

Updated: Jan 9, 2026

$Subjective Refraction Test Using a Smartphone for Vision Screening$

Subjective Refraction Test Using a Smartphone for Vision Screening

Published on: October 18, 2024

Telemedicine characteristics using WhatsApp™ in ophthalmology.

Carlos Sevillano¹, Verónica Rodríguez López²

¹Servicio de Oftalmología, Hospital do Salnés, Spain.

Archivos De La Sociedad Espanola De Oftalmologia

|December 8, 2025

Summary

WhatsApp™ (WhatsApp) is a cost-effective telemedicine tool for faster clinical practice. This study found it useful for quick diagnoses, avoiding in-person visits and identifying serious conditions.

Keywords:

Características Characteristics Oftalmología Ophthalmology Teleconsulta Teleconsultation WhatsApp®WhatsApp™

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Published on: March 24, 2020

Area of Science:

Ophthalmology
Digital Health
Telemedicine

Background:

Telemedicine offers reduced diagnostic times and cost-effectiveness.
WhatsApp™ is a widely used instant messaging application in clinical practice.
Analysis of WhatsApp™ utility in clinical practice is essential.

Purpose of the Study:

To analyze the use of WhatsApp™ in clinical practice.
To determine the usefulness of WhatsApp™ for everyday clinical practice.

Main Methods:

Collected teleconsultations via WhatsApp™ from 2024.
Analyzed consultation origin, reason, diagnoses, and patient demographics.
Included 206 teleconsultations.

Main Results:

65% of teleconsultations were initiated by patients.
Average patient age was 42.66 years; 38% were male.
Common diagnoses included conjunctivitis and refractive errors (ametropias).
WhatsApp™ facilitated rapid communication, especially with younger patients.
77% of face-to-face consultations were avoided.
Potentially serious conditions were identified and addressed promptly.

Conclusions:

WhatsApp™ is a cost-effective and fast tool.
It offers significant advantages for daily clinical practice.
It enhances patient care through efficient communication and timely diagnosis.