Organizational healing: Development and validation of a multidimensional scale.

Area of Science:

• Organizational Psychology
• Management Science
• Industrial-Organizational Psychology

Background:

• Organizational Healing (OH) is vital for restoring positive workplace dynamics post-crisis.
• Existing literature identifies key enablers like trust, empathy, communication, and change management.
• A psychometrically sound scale is needed to measure these OH enablers.

Purpose of the Study:

• To develop and validate a reliable scale measuring key enablers of Organizational Healing.
• To provide a systematic framework for assessing organizational capacity for healing.
• To offer a practical tool for leaders to diagnose and improve cultural resilience.

Main Methods:

• Scale items derived from literature review and expert consultation.
• Exploratory and confirmatory factor analysis used for empirical testing.
• Reliability, convergent, and discriminant validity were established.

Main Results:

• A psychometrically sound scale for measuring Organizational Healing enablers was developed and validated.
• The scale demonstrated strong reliability and validity.
• The study confirmed key dimensions contributing to organizational healing.

Conclusions:

• The validated scale offers a robust instrument for both academic research and practical application in assessing organizational healing.
• Leaders can utilize this scale to identify areas for intervention, foster trust and empathy, and enhance change management strategies.
• This research provides a systematic framework for understanding and improving an organization's resilience and recovery post-disruption.