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Intervening factors related to working conditions in nursing care quality
João Vitor Silva Santos1, Maithê de Carvalho E Lemos Goulart1, Fernanda Maria Vieira Pereira-Ávila1
1Universidade Federal Fluminense. Rio das Ostras, Rio de Janeiro, Brazil.
Objectives:
to understand the intervening factors related to working conditions in nursing care quality.
Methods:
a qualitative study conducted between August and November 2024, with in-person interviews involving 35 nursing professionals from a public hospital in the coastal lowlands of Rio de Janeiro, Brazil. The data were processed using the Interface de R pour les Analyses Multidimensionnelles de Textes et de Questionnaires software and subjected to thematic analysis.
Results:
lack of supplies, work overload, insufficient organizational support, and poor infrastructure were the most frequently cited factors affecting working conditions and quality of care provided by nursing staff. The resulting classes highlight the structural, procedural, and outcome domains.
Final Considerations:
various factors related to working conditions were identified as intervening in nursing care quality, from the scarcity of supplies to professional development. Listening sessions can be effective in strengthening organizational support and implementing change.
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