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Identifying the Core Competencies for Crisis Peer Support Specialists: an e-Delphi Study.

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  • 1Rutgers, The State University of New Jersey, New Brunswick, United States. karyczse@rutgers.edu.

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Summary
This summary is machine-generated.

Peer support specialists (PSS) are vital in crisis services. This study identified essential competencies for PSS in crisis settings, focusing on ethics, empathy, and professional boundaries to improve training.

Keywords:
Competency FrameworkCrisis Peer Support ServicesDelphi Technique

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Area of Science:

  • Behavioral Health
  • Substance Use Services
  • Crisis Intervention

Background:

  • Peer support specialists (PSS) are crucial in behavioral health and substance use crisis services.
  • A lack of consensus exists regarding core competencies for PSS in crisis settings.

Purpose of the Study:

  • To identify and define essential competencies for PSS in crisis settings.
  • To inform the development of a specialized training curriculum for Crisis Peer Support Specialist Training.

Main Methods:

  • An e-Delphi survey method was employed with subject matter experts (SMEs) from Early Intervention Support Services (EISS) programs.
  • A three-round process collected qualitative and quantitative data.
  • Thematic coding and Likert-scale ranking were used for analysis.

Main Results:

  • Four key competency areas were identified: knowledge, skills, attitudes, and unique contributions.
  • Highest-ranked competencies included ethics, professional boundaries, empathy, and a welcoming presence.
  • Consensus was reached on core competencies necessary for PSS in crisis settings.

Conclusions:

  • The study successfully highlighted essential competencies for PSS in crisis care.
  • Findings provide a foundation for a specialized PSS training program.
  • Further research is recommended to explore competencies across diverse crisis care settings.