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Cross-sectional comparative study examining the association between nurses' prior hospitalization and empathy scores
Misha Montfort-Mills1, Shripal Gunna, Maria E Denbow
1At University of Texas Southwestern Medical Center in Dallas Texas, Misha Montfort-Mills is an Interviewer, Shripal Gunna is a Clinical Research Assistant 2, Maria E. Denbow is a Research Manager, and DaiWai M. Olson is a Professor of Neurology.
Objective:
To determine whether prior hospitalization is associated with increased nurse empathy.
Methods:
This prospective, nonrandomized observational survey used pragmatic sampling. The modified Kiersma Chen Empathy Scale (KCES-R) was used to quantify empathy levels of direct care nurses at a university teaching hospital. Section 1 of the KCES-R focuses on how a health care professional should empathize with patients, whereas Section 2 focuses on the respondent's self-assessment of their empathy with patients. Nurse respondents were divided into two categories based on whether they had experienced prior hospitalization themselves or not. Mean KCES-R values were compared between groups.
Results:
Experiencing prior hospitalization did not have a statistically significant association with nurses' mean total empathy scores (P = .2426) or with nurses' perceptions of the necessity of empathizing with patients (P = .8532). However, nurses who previously were hospitalized indicated higher empathy scores on self-assessment than did nurses who had never been hospitalized (P = .0432).
Conclusion:
Experiencing prior hospitalization was not associated with nurses' overall empathy or their viewpoints on the necessity of empathy. However, nurses who had previously been hospitalized self-reported having greater empathy with their patients.
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