Related Experiment Video
Updated: Jan 7, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Science communication and public trust in science through an audience-centered quality perspective
1TU Braunschweig, Institute for Communication Science, Bienroder Weg 97, D-38106 Braunschweig, Germany.
None:
This essay defines what counts as "good science communication" for fostering public trust in science. Because information about science reaches the public via intermediaries, design must translate complex knowledge while managing ambiguity and uncertainty. Communication research shows audience expectations shape evaluations of messages and of science itself. Accordingly, this essay begins with the audience-centred Quality Assessment Scale from the Audience's Perspective-fifteen dimensions (e.g., correctness, clarity, credibility, relevance, dialogue)-and then conceptualizes trust with the Public Trust in Science Scale as multilevel and multidimensional (expertise, integrity, benevolence, transparency, dialogue orientation). Mapping quality signals to trust outcomes yields testable recommendations for strategies that balance detail, uncertainty, relevance, and engagement without sacrificing rigor, offering a basis for designing, measuring, and iterating trust-building communication.
More Related Videos
Related Concept Videos
Scientific Nature of Social Psychology
Communication
Communication
Quality of Water
Levels of Communication II: Organizational, Public, and Group Dynamics
Quality Control
Quality control helps track data, visualize trends, and identify variations, making it easier to detect deviations that may affect the accuracy of an analysis. One way to do this is by generating a quality control chart, which...

