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Learning Through Simulation: Counselor Trainees' Interactions with ChatGPT as a Client.

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This summary is machine-generated.

Generative artificial intelligence (AI) offers a safe space for counselor trainees to practice skills using simulated clients. While valuable for building confidence, AI lacks emotional nuance and requires careful prompting for effective, culturally sensitive training.

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Area of Science:

  • Counselor Education
  • Artificial Intelligence in Education
  • Psychology

Background:

  • Generative artificial intelligence (AI) is emerging in counselor education.
  • Pedagogical implications of AI in training are underexplored.
  • Need for supplemental training tools for counseling skills.

Purpose of the Study:

  • Investigate counselor trainees' experiences with ChatGPT (GPT-4o) as a simulated client.
  • Assess AI's benefits and limitations as a supplemental training tool.
  • Evaluate AI's role in role-play practice for counseling skills.

Main Methods:

  • Qualitative content analysis of AI-simulated counseling session transcripts.
  • Coding transcripts based on authenticity, emotional expression, consistency, self-awareness, and cultural dynamics.
  • Focus group interviews to gather trainee perceptions.

Main Results:

  • AI simulations provide a psychologically safe, flexible practice environment.
  • Reduced performance anxiety and increased confidence reported by trainees.
  • Limitations include overly agreeable responses, lack of emotional nuance, and cultural neutrality without specific prompts.

Conclusions:

  • AI is a valuable supplement, not a replacement, for live counseling practice.
  • Generative AI can enhance experiential learning with structured guidance and ethical oversight.
  • Future research should focus on improving AI authenticity and emotional depth for competency development.