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Competency Profile for Primary Health Care Managers in Chile: Mixed-Methods Validation Through Expert Judgment
Katherine Soto-Schulz1,2, Raúl Herrera-Echenique3, Nuria Pérez-Romero1
1Exercise and Rehabilitation Sciences Institute, Postgraduate, Faculty of Rehabilitation Sciences, Universidad Andres Bello, Santiago de Chile 7591538, Chile.
A new competency profile for Primary Health Care (PHC) managers was developed and validated in Chile. This tool integrates cognitive, emotional, and social skills for effective leadership and training in health systems.
Area of Science:
- Health Services Management
- Public Health Leadership
- Competency-Based Education
Background:
- Effective Primary Health Care (PHC) management requires strong leadership competencies.
- Existing research lacks a validated competency profile for PHC managers, particularly in Chile.
- Integrating cognitive, emotional, and social competencies is crucial for modern PHC leadership.
Purpose of the Study:
- To develop and validate a specific competency profile for Primary Health Care managers in Chile.
- To create an evidence-based tool for leadership development, training, and evaluation in PHC.
- To inform the design of competency-based education and training programs in health sciences.
Main Methods:
- A mixed-method observational study utilizing expert judgment from 36 experienced PHC professionals across Chile.
- Quantitative validation using the Content Validity Index (CVI) to ensure expert agreement (CVI ≥ 0.90).
- Qualitative thematic analysis of expert responses to refine and expand the competency domains.
Main Results:
- A comprehensive profile of 47 competencies for PHC managers, categorized into knowledge, skills, and attitudes.
- Emphasis on executive functions, social cognition, emotional intelligence, and institutional support.
- The profile serves as a structured framework for competency-based training and evaluation in health sciences.
Conclusions:
- The validated competency profile provides an evidence-based reference for PHC leadership development and performance assessment.
- Highlights the necessity of including emotional, cognitive, and social dimensions alongside technical skills in leadership training.
- Supports the enhancement of professional training initiatives within Primary Health Care systems.
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