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Related Concept Videos

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Nursing Clinical Information System (NCIS)
A Nursing Clinical Information System (NCIS) is a specialized type of healthcare information system tailored to meet the unique needs of nursing practice. It incorporates the principles of nursing informatics to streamline information management and improve the quality of care delivery.
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Electronic Medical Records (EMRs) primarily center around electronically documenting patients' health information within a single healthcare organization or practice. They contain essential clinical data related to a patient's medical history, diagnoses, medications, treatment plans, lab results, and other pertinent information relevant to the specific encounter or episode of care. EMRs are designed to streamline documentation and workflow processes within individual healthcare...
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Implementation of a Paediatric Virtual Emergency Department: A Descriptive Analysis.

Joanna Lawrence1,2,3,4, James H Boyd2, Vaughan Rosier2

  • 1Victorian Virtual Emergency Department, The Northern Hospital, Northern Health, Melbourne, Australia.

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|December 31, 2025
PubMed
Summary
This summary is machine-generated.

The Victorian Virtual Emergency Department for Kids (VVED-Kids) successfully managed over 130,000 non-life-threatening paediatric cases, diverting most from physical emergency departments.

Keywords:
childrenemergency medicineovercrowdingpaediatricsvirtual care

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Area of Science:

  • Digital Health
  • Paediatric Emergency Medicine
  • Healthcare Services Research

Background:

  • The Victorian Virtual Emergency Department (VVED) offers statewide virtual emergency consultations for non-life-threatening conditions.
  • The dedicated paediatric arm, VVED-Kids, was established to address the specific needs of children.

Purpose of the Study:

  • To explore the utilization patterns of VVED-Kids.
  • To assess the impact of VVED-Kids on emergency department (ED) presentations.

Main Methods:

  • Retrospective analysis of routinely collected data from VVED-Kids.
  • Inclusion of patients aged 0-17 years presenting between March 2023 and February 2025.
  • Analysis of sociodemographic data, referral sources, diagnoses (ICD codes), and disposition.

Main Results:

  • 130,821 presentations to VVED-Kids over two years.
  • Median patient age of 3 years; 53.1% male; 73% from metropolitan areas.
  • Most common referral: self-referral (64.1%); common diagnoses: viral infections (fevers, gastroenteritis, respiratory illnesses).
  • 85.6% of presentations were managed without transfer to a physical ED.

Conclusions:

  • VVED-Kids effectively diverts patients from physical EDs, reserving in-person care for high-acuity cases.
  • Collaborations with Nurse-on-Call and Ambulance Victoria enhance home-based care and ED avoidance.
  • Virtual emergency services play a crucial role in optimizing paediatric healthcare access and resource allocation.