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The Mediating Effect of Missed Nursing Care on Nurse Collaboration and Perceived Care Quality Among Nurses
Merve Tarhan1, Dilan Şahin Kaya
1Author Affiliations: School of Health Sciences, Nursing, Istanbul Medipol University, Istanbul (Dr Tarhan); and Graduate School of Health Sciences, Nursing M.S., Istanbul Medipol University, Istanbul (Mrs Şahin Kaya).
Background:
Ensuring high-quality and safe patient care is a core goal of health care systems, and nurses' collaboration and care delivery practices are crucial in achieving this aim.
Purpose:
This study examined the mediating role of missed nursing care in the effect of nurse-nurse collaboration on perceived care quality.
Methods:
A descriptive, correlational design was employed, involving 305 nurses from 2 city hospitals in Ankara, Türkiye, who were selected through convenience sampling. Data were collected using a demographic form, the Nurse-Nurse Collaboration Scale, the General Care Quality Question, and the MISSCARE Survey.
Results:
Missed nursing care was negatively associated with perceived care quality and explained 12.8% of the variance. Nurse-nurse collaboration significantly predicted perceived care quality, explaining 21.3% of the variance. Missed nursing care partially mediated this relationship.
Conclusions:
Nurse leaders can enhance perceived care quality and minimize missed nursing care by promoting consistent communication, a supportive team climate, and shared responsibility.
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