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A Quality Improvement Approach to Perinatal Palliative Care: Using Standardized Criteria and Education to Increase
Emily Rosenstein1, Jan Wilson, Sofia Perazzo
1Author Affiliations: Department of Neonatology, Children's National Hospital, USA (Drs Rosenstein and Perazzo); University of Maryland School of Nursing, USA (Dr Wilson); and Department of Pediatrics, George Washington University School of Medicine and Health Sciences, USA (Dr Perazzo).
Insights
Implementing standardized criteria and education significantly improved perinatal palliative care (PC) consults for infants in a neonatal intensive care unit (NICU). This enhanced care quality for high-risk infants and their families.
Area of Science:
- Neonatal Intensive Care Unit (NICU) Care
- Palliative Care (PC)
- Quality Improvement Projects
Background:
- Perinatal palliative care (PC) is crucial for infants with life-limiting conditions.
- Underutilization of PC services in a Level IV NICU impacted care quality for infants and families.
Purpose of the Study:
- To increase early PC consults for eligible NICU infants from 33% to 100% between August and December 2022.
- Enhance the quality of care for infants with chronic critical conditions.
Main Methods:
- Utilized the Promoting Action on Research Implementation in Health Services (PARIHS) framework.
- Implemented standardized diagnostics, prenatal referrals, and eligibility criteria in one NICU.
- Measured PC consult ordering compliance and provider education effectiveness.
Main Results:
- PC consult ordering compliance increased from 33% to 100% within two weeks and was sustained.
- Time from NICU admission to PC consult order decreased from 40 to 15.5 days.
- Provider education improved clinician comfort in identifying eligible infants (Z=3.02, P=.003).
Conclusions:
- Standardized eligibility criteria and staff education effectively improved early PC consult ordering in the NICU.
- This quality improvement initiative enhanced care delivery for critically ill infants and their families.
Background:
Perinatal palliative care (PC) provides comprehensive, interdisciplinary, and planned care for infants with life-limiting or chronic critical conditions. Poor utilization of PC services was seen at our Level IV neonatal intensive care unit (NICU), limiting the care quality that was provided to these infants and their families.
Purpose:
This quality improvement project aimed to increase the use of early PC consults for eligible infants from 33% to 100% from August to December 2022.
Methods:
The Promoting Action on Research Implementation in Health Services framework guided this quality improvement project. Standardized diagnostics, prenatal referrals, and chronicity trigger eligibility criteria were implemented in 1 NICU. The outcome measure was PC consult ordering compliance. De-identified patient data were collected by chart auditing, and consult compliance was analyzed with a control chart. The process measure was provider education, which was evaluated by descriptive and nonparametric analysis.
Results:
Median PC consult ordering compliance for eligible patients improved from 33% to 100% within 2 weeks of the first intervention and was maintained at 100% compliance for 10 weeks until project cycle completion. The median time from NICU admission to PC consult order entry was reduced from 40 to 15.5 days. Ninety-eight percent of the site healthcare providers received educational training. Clinician comfort in identifying PC-eligible infants significantly improved after the educational training (Z = 3.02, P = .003).
Implications For Practice And Research:
Standardization of eligibility criteria and personnel education successfully improved early PC consult ordering within 1 NICU.
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