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Internal Communication and Dissemination Strategies During Magnet Implementation in German Hospitals: A Qualitative
Joan Kleine1, Carolin Gurisch1,2, Julia Köppen1,3
1Department of Healthcare Management, Technische Universität Berlin, Berlin, Germany, tu-berlin.de.
Effective communication strategies are vital for implementing Magnet principles in German hospitals. Utilizing multiple channels, tailored language, and leadership support helps overcome challenges and embed Magnet principles into organizational culture.
Area of Science:
- Healthcare Management
- Organizational Communication
- Nursing Leadership
Background:
- Magnet Recognition Program principles aim to improve nursing quality and patient outcomes.
- Successful implementation requires effective internal communication and dissemination strategies within healthcare organizations.
- Understanding implementation leaders' perspectives is crucial for optimizing communication approaches.
Purpose of the Study:
- To explore internal communication and dissemination strategies for Magnet principles implementation.
- To identify facilitators and barriers from the perspective of implementation leaders in German hospitals.
Main Methods:
- Qualitative study involving 15 semi-structured interviews with 16 implementation leaders.
- Conducted in six German hospitals participating in the Magnet4Europe project (January 2023 - June 2024).
- Data analyzed using qualitative content analysis, adhering to COREQ guidelines.
Main Results:
- Four themes emerged: multi-channel communication, effective wording, leveraging enablers, and navigating challenges.
- Essential elements include diverse communication channels (visual, written, verbal) and consistent, tailored language.
- Facilitators include leadership support and linking Magnet principles to practice; challenges involve reaching audiences and staff resistance.
Conclusions:
- Communication is pivotal for supporting Magnet implementation, dissemination, and cultural integration.
- A multifaceted approach combining visual, verbal, and interpersonal strategies is key.
- Leadership support, tailored language, staff engagement, and continuous communication foster long-term cultural change.
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