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Quality Assurance01:19

Quality Assurance

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Quality assurance is the overarching term used to describe the activities employed to ensure the proper performance of a system. These activities can be classified into three categories: quality control, quality assessment, and internal corrective measures. Typically, these activities work cyclically: quality control is performed before and during the analysis, while quality assessment occurs during and after the investigation. Internal corrective measures are implemented based on the findings...
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Social psychologists have documented that feeling good about ourselves and maintaining positive self-esteem is a powerful motivator of human behavior (Tavris & Aronson, 2008). In the United States, members of the predominant culture typically think very highly of themselves and view themselves as good people who are above average on many desirable traits (Ehrlinger, Gilovich, & Ross, 2005). Often, our behavior, attitudes, and beliefs are affected when we experience a threat to our...
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Social proof is a form of persuasion based on comparison and conformity. People compare their behavior and actions to what others are doing and will change to conform to do what their peers do.
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An Innovative Online Approach to Certification Success.

Lori Christine Price, Ellen M Harvey, Kimberly Ferren Carter

    Journal of Emergency Nursing
    |January 8, 2026
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    Summary
    This summary is machine-generated.

    An innovative online strategy significantly increased nursing certification rates for Trauma Certified Registered Nurse (TCRN) and Critical Care Registered Nurse (CCRN®) credentials. This flexible, accessible approach offers a replicable model for professional development and improved patient care outcomes.

    Keywords:
    CertificationCredentialEducationEmergencyInnovationTrauma

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    Area of Science:

    • Nursing Education
    • Professional Certification
    • Healthcare Quality Improvement

    Background:

    • Nursing certification is crucial for clinical performance, job satisfaction, and patient outcomes.
    • Traditional certification preparation can be time-consuming and resource-intensive.
    • Nurses in emergency, trauma, and transport specialties pursue certification to validate expertise.

    Purpose of the Study:

    • To present an innovative, accessible, and flexible online strategy for increasing Trauma Certified Registered Nurse (TCRN) and Critical Care Registered Nurse (CCRN®) certification rates.
    • To demonstrate the successful implementation and replication of this online certification preparation program.
    • To highlight a toolkit that supports nurses in achieving professional growth through certification.

    Main Methods:

    • Development of an online platform promoting virtual collaboration and resource accessibility.
    • Bi-weekly 1-hour live and recorded study sessions led by subject matter experts, focusing on exam blueprint content.
    • Inclusion of group study questions and case study discussions following content review.

    Main Results:

    • Initial success: 12 inpatient nurses achieved TCRN certification and 18 achieved CCRN® certification.
    • Program replication across a 6-hospital health system for TCRN certification review.
    • Awarded the Board of Certification for Emergency Nursing National Certification Champion Award in 2023.

    Conclusions:

    • The online strategy effectively increased nursing certification rates in a regional trauma center and health system.
    • This flexible and accessible approach is a potential model for broader application in various healthcare settings.
    • Organizations can adopt this toolkit to support nurses in achieving certification and enhancing professional development.