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Mobile Privacy and Security for Older Adults: A Systematic Review of Concerns, Risks, Usability, and Pathways for
Curie Gupta1, Mohammad Hassan1, Oluwasola Mary Adedayo1
1Department of Applied Computer Science, The University of Winnipeg, Winnipeg, MB, Canada.
Older adults face mobile security and privacy challenges, often avoiding protective measures. Tailored training and system design improvements can enhance their digital confidence and inclusion.
Area of Science:
- Gerontology
- Human-Computer Interaction
- Cybersecurity
Background:
- Older adults experience unique security and privacy challenges with mobile technology adoption.
- Vulnerability arises from avoiding security mechanisms due to complexity or lack of understanding.
- This necessitates targeted strategies to improve digital safety for this demographic.
Purpose of the Study:
- To investigate older adults' perceptions of mobile security and privacy mechanisms, risks, and challenges.
- To analyze existing educational and support strategies for enhancing mobile security and privacy among older adults.
- To identify effective methods for improving digital inclusion and security for older mobile users.
Main Methods:
- Systematic review and analysis of 41 peer-reviewed studies.
- Examination of user perceptions regarding mobile security and privacy.
- Evaluation of educational and support interventions.
Main Results:
- Security and privacy concerns are closely linked to mobile system design, available support, and user knowledge.
- Older adults' avoidance of security features is a significant issue.
- Embedded social learning, customized training, and policy changes show promise.
Conclusions:
- Addressing older adults' mobile security and privacy requires a multi-faceted approach focusing on user-centric design and education.
- Tailored training and supportive policies can foster greater digital confidence and inclusion.
- Developers and policymakers must collaborate to create safer mobile environments for seniors.
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