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Related Concept Videos

Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing01:23

Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing

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Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
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Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch01:15

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The history of therapeutic communication can be traced back to Florence Nightingale, who emphasized the importance of developing trusting relationships with patients. She taught that the presence of nurses with patients results in therapeutic healing.
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Effective communication among healthcare professionals during hand-off reporting is essential to delivering safe and continuous patient care. Common professional interactions include reports to healthcare team members, hand-off, and transfer reports. Nurses routinely report information to other healthcare team members and also urgently contact healthcare providers to report changes in patient status.
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Barriers to Effective Communication II01:21

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The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
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Assessment of Respiration01:23

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The respiratory system's basic structures and primary functions lay the foundation for nurses' comprehensive respiratory assessments. This assessment includes subjective and objective data to gauge the patient's respiratory health.
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Therapeutic Communication01:30

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Communication is a lifelong learning process. Through therapeutic communication, nurses can collect relevant assessment data, provide education and counseling, and interact during nursing interventions. Sending and receiving messages occur through verbal and nonverbal communication techniques and can happen separately or simultaneously.
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Related Experiment Video

Updated: Jan 18, 2026

Setting Up a Stroke Team Algorithm and Conducting Simulation-based Training in the Emergency Department - A Practical Guide
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An Innovative Approach to Assess Medical Student Perceived Compassionate Communication Skills Before and After High

Rachna Subramony1, Sophia Aguirre1, Grace Furnari2

  • 1Department of Emergency Medicine, UC San Diego, La Jolla, CA, USA.

Journal of Medical Education and Curricular Development
|January 16, 2026
PubMed
Summary

Medical students found compassionate communication challenging during high-acuity simulations. This highlights the need for more practice in stressful situations to improve patient care skills.

Keywords:
compassionate communicationempathymedical student educationpatient–physician relationshipsimulation

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Area of Science:

  • Medical Education
  • Communication Skills Training
  • Healthcare Simulation

Background:

  • Translating learned compassionate communication skills during high-acuity patient encounters is challenging.
  • A novel curriculum was developed to assess compassionate communication in medical students during challenging medical simulations.

Purpose of the Study:

  • To assess the effectiveness of a novel curriculum in evaluating compassionate communication skills among medical students.
  • To identify gaps in self-perceived compassionate communication abilities when managing high-acuity patients.

Main Methods:

  • Fourth-year medical students (n=120) participated in high-fidelity simulations combining acute medical management with communication challenges.
  • Students completed self-assessment questionnaires before and after simulations to measure perceptions of compassionate communication.
  • Data was analyzed descriptively to compare pre- and post-simulation self-perceptions.

Main Results:

  • Post-simulation self-assessments showed an 18.5-percentage-point decrease in students rating themselves as often or always able to demonstrate compassionate communication.
  • Students reported limited prior training in compassionate communication, primarily classroom-based.
  • Participants found real-time application of these skills during high-pressure patient management significantly more challenging than anticipated.

Conclusions:

  • High-acuity simulation effectively identified unrecognized gaps in students' self-perceived communication abilities.
  • Findings support integrating longitudinal, high-fidelity compassionate communication training earlier in medical curricula.
  • Enhanced training is crucial for preparing learners for demanding clinical encounters.