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Interprofessional Collaboration Between Community Health Workers and Pharmacists
Carole Bandiera1, Megan Darwood2, Sabuj Kanti Mistry3
1Faculty of Medicine and Health, Sydney Pharmacy School, University of Sydney, Sydney, New South Wales, Australia.
Community health workers (CHWs) and pharmacists collaborate to improve patient care by bridging cultural and service gaps. Enhancing role clarity and communication are key strategies to foster this vital interprofessional collaboration.
Area of Science:
- Interprofessional healthcare collaboration
- Community health services research
- Pharmacy practice and patient outcomes
Background:
- Community health workers (CHWs) are vital in connecting communities with health and social services.
- CHWs can collaborate with pharmacists to address social determinants of health.
- Understanding CHW-pharmacist collaboration is crucial for integrated care models.
Purpose of the Study:
- To explore interprofessional collaboration between pharmacists and CHWs in Australia and New Zealand.
- To identify challenges and strategies for effective CHW-pharmacist collaborative practice.
- To understand mutual perceptions of roles in collaborative healthcare settings.
Main Methods:
- Conducted semi-structured interviews with 29 pharmacists and CHWs in Australia and New Zealand.
- Explored collaboration experiences, role perceptions, challenges, and strategies.
- Utilized inductive thematic analysis on transcribed interview data.
Main Results:
- CHWs facilitated patient-pharmacist connections, bridged cultural gaps, and supported medication adherence.
- Participants noted a lack of role clarity but recognized mutual benefits of collaboration.
- Key challenges included poor communication and absence of collaborative practice guidelines.
Conclusions:
- Collaborative practices exist between CHWs and pharmacists, but role clarity remains a challenge.
- Strategies to improve collaboration involve clarifying roles and enhancing mutual understanding.
- Future research should focus on co-designing interventions and guidelines for standardized CHW-pharmacist collaboration.
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