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The Hidden Power of Humility: Elevating Patient and Provider Experience Through Clinician Self-Awareness and
Marco Rizzo1, Andrea Leep Hunderfund1, Ann Pestorious1
1Mayo Clinic Minnesota, Rochester, MN, USA.
Abstract:
Humility is one of the most powerful and sometimes least understood virtues we can possess. It is often misinterpreted as a sign of weakness, especially today, where self-promotion is encouraged and celebrated. Many people view humility as "thinking less of ourselves." In truth, humility is not thinking less of oneself; rather it is appropriately thinking less about oneself. Our ability as caregivers in putting the needs of the patient at the center of all we do is enhanced through our humility. A steady focus on the needs of the patient helps us gain an honest assessment of both our strengths and limitations. Studies have shown that patient outcomes and experiences are strongly associated with provider humility. This article aims to shine a light on the power of humility and its impact on patient experience, psychological and cultural safety, and the provider-patient relationship.
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