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Multi-Evidence Clinical Reasoning With Retrieval-Augmented Generation for Emergency Triage: Retrospective Evaluation
Hang Sheung Wong1, Tsz Kwan Wong2
1Department of Accident & Emergency, Princess Margaret Hospital, Hong Kong (SAR), China (Hong Kong).
JMIR Medical Informatics
|January 26, 2026
Summary
A novel dual-source retrieval-augmented generation (RAG) system improved emergency triage accuracy, outperforming a baseline large language model (LLM). This system, MECR-RAG, reduced overtriage and better identified high-risk patients, aligning with expert consensus.
Area of Science:
- Artificial Intelligence in Healthcare
- Clinical Decision Support Systems
- Emergency Medicine
Background:
- Emergency triage accuracy is vital but challenged by clinician experience, cognitive load, and case complexity.
- Mis-triage can lead to delayed care for high-risk patients and increased emergency department crowding.
- Large language models (LLMs) offer potential for triage decision support but face challenges with reliability and hallucinations.
Purpose of the Study:
- To evaluate a dual-source retrieval-augmented generation (RAG) system integrating guideline and case evidence for emergency triage.
- To compare the RAG system's performance against a baseline LLM.
- To assess the alignment of RAG system urgency assignments with expert consensus and clinical severity.
Main Methods:
- Development of a dual-source RAG system (MECR-RAG) using Hong Kong Accident and Emergency Triage Guidelines and 3000 triage cases.
- Retrospective evaluation of MECR-RAG and a prompt-only LLM on 236 triage encounters.
- Comparison of system predictions against expert consensus labels (senior triage nurses) using quadratic weighted kappa (QWK) and accuracy.
Main Results:
- MECR-RAG achieved superior performance (QWK 0.902, accuracy 0.802) compared to the baseline LLM (QWK 0.801, accuracy 0.542).
- MECR-RAG significantly reduced overtriage (12.7% vs 28.8%) while maintaining low undertriage (1.3% vs 1.7%).
- The system demonstrated improved sensitivity in detecting high-risk patients compared to initial nurse triage.
Conclusions:
- The dual-source RAG system (MECR-RAG) achieved expert-comparable agreement in emergency triage.
- MECR-RAG reduced overtriage and improved urgency assignment alignment compared to a baseline LLM.
- Further prospective studies are recommended to confirm effects on patient flow and outcomes.
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