Virtual Visits in Pediatrics-Readiness, Barriers and Perceptions Among Healthcare Professionals: A Cross-Sectional

Isabel Castro Garrido1, Tregony Simoneau2, Jonathan M Gaffin2

  • 1Department of Pediatrics, Hospital Universitario de Navarra, HUN, 31008 Pamplona, Spain.

PubMed

Insights

Pediatric healthcare professionals show high acceptance of virtual visits (VVs) for routine care, but barriers like poor internet and digital literacy need addressing. Training and improved infrastructure are key for successful pediatric VV implementation.

Area of Science:

  • Pediatric healthcare
  • Digital health implementation
  • Telemedicine adoption

Background:

  • Virtual visits (VVs) are increasingly relevant in pediatric care.
  • Understanding healthcare professionals' perspectives is crucial for successful VV implementation.
  • Existing research often overlooks the specific challenges in pediatric settings.

Purpose of the Study:

  • To explore pediatric healthcare professionals' perceptions, experiences, and expectations regarding virtual visit implementation.
  • To identify factors influencing the adoption of VVs in routine pediatric practice.
  • To assess the perceived utility and barriers of VVs in different pediatric care settings.

Main Methods:

  • A descriptive cross-sectional survey was conducted nationwide among pediatricians, nurses, and residents.
  • The Consolidated Framework for Implementation Research (CFIR) was used for analysis.
  • 308 Spanish healthcare professionals completed the survey via REDCap.

Main Results:

  • Most professionals see VVs as useful for follow-ups, results communication, and chronic care, particularly for older children.
  • Key concerns include poor internet connectivity (52.6%) and data security (37.4%).
  • Older professionals reported lower confidence in digital tools; hospital-based clinicians showed more interest and better tech access than primary care providers.

Conclusions:

  • High acceptance of VVs exists, but infrastructure and digital literacy pose significant barriers, especially for infants.
  • Targeted training, improved equipment, and clear clinical protocols are essential for effective pediatric VV programs.
  • Addressing age-related digital literacy gaps and workplace disparities is vital for equitable VV integration.

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