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Understanding digital navigators in health care: a scoping review protocol
Gillian Strudwick1,2, Hwayeon Danielle Shin1,2, Iman Kassam1,2
1Campbell Family Mental Health Research Institute, Centre for Addiction and Mental Health, Toronto, ON, Canada.
This scoping review examines the role of digital navigators in healthcare. It synthesizes evidence on their impact and identifies needs for formalizing and scaling this vital support role.
Area of Science:
- Digital Health
- Health Informatics
- Patient Support
Background:
- Digital navigators assist patients and clinicians with digital health technologies.
- This role, emerging in 2015, shows promise but requires more evidence for broader implementation.
- Formalizing and scaling digital navigator roles is crucial for diverse clinical settings.
Purpose of the Study:
- To comprehensively understand the role of digital navigators in healthcare.
- To synthesize existing literature on digital navigators and patient-facing health technologies.
- To identify gaps and inform the formalization and scaling of digital navigator programs.
Main Methods:
- Scoping review adhering to JBI methodology.
- Comprehensive search of academic and gray literature (MEDLINE, PsycINFO, CINAHL, Embase, Web of Science, Google).
- Inclusion of English-language literature from any country, with data extraction by two independent reviewers.
Main Results:
- (Results will be presented in the final report)
- (Data synthesis and characterization using multiple frameworks)
- (PRISMA flow diagram will illustrate the review process)
Conclusions:
- (Conclusions will be drawn from synthesized findings)
- (Recommendations for formalizing and scaling digital navigator roles)
- (Future research directions will be outlined)
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