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Lessons Learned About Digital Health Tool Acceptability Among Rural Older Adults: Systematic Review Guided by the
Zachary M Siegel1, Ellie Quinkert1, Jiya Pai2
1University of Kentucky, Lexington, KY, United States.
JMIR Aging
|February 4, 2026
Summary
Digital health tools are acceptable for rural older adults, but usability challenges persist. Addressing these barriers can improve access to care for this population.
Area of Science:
- Digital Health
- Rural Health
- Gerontology
Background:
- Digital health tools are crucial for rural healthcare, especially after hospital closures and increased telehealth use.
- Rural older adults face significant barriers to accessing digital health tools due to rurality and usability issues.
- Existing literature on digital health for rural older adults needs synthesis to establish best practices.
Purpose of the Study:
- To review literature on digital health tools for rural older adults.
- To identify lessons learned regarding acceptability and usability.
- To propose strategies for enhancing usability in this demographic.
Main Methods:
- Systematic literature review following PRISMA guidelines.
- Searched 5 electronic databases up to June 2023 for studies on digital health and rural older adults in the US.
- Analyzed 38 eligible manuscripts using the technology acceptance model (usefulness, ease of use, intention to use).
Main Results:
- Findings on the usefulness of digital health tools for rural older adults were mixed.
- While tools helped overcome access barriers, those with limited digital literacy struggled.
- Usability was affected by environmental factors, equipment issues, and user comfort, not solely age or rurality.
Conclusions:
- Rural older adults and providers find digital health tools generally acceptable for care delivery.
- Digital health can be a viable alternative to in-person visits for some.
- Barriers to acceptance are not exclusively tied to age or rurality, suggesting broader applicability of solutions.
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