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Enhancing subscription fraud detection through ensemble learning the case of Ethio telecom
Esubalew Asmare Desta1,2, Kidus Workineh Azale3,4, Abenet Alazar Hailu5,4
1Esubalew Asmare Desta: College of Informatics, University of Gondar, Gondar, Ethiopia. esu.asmare@gmail.com.
This study introduces advanced fraud detection for telecommunication subscriptions using ensemble and adaptive learning. Stacking and Adaptive Random Forest models proved most effective for identifying subscription fraud.
Area of Science:
- Computer Science
- Data Science
- Telecommunications
Background:
- Subscription fraud poses significant financial and national security risks to telecommunication companies globally.
- Ethio Telecom faces critical challenges in detecting and mitigating subscription fraud within its network.
Purpose of the Study:
- To develop and evaluate an advanced fraud detection model tailored for telecommunication subscription fraud.
- To enhance fraud detection accuracy by employing Ensemble and Adaptive Learning techniques.
Main Methods:
- A dataset of 1,000,000 Call Detail Records (CDRs) was refined to 349,164 records after preprocessing and feature selection, retaining 8 key features.
- Individual models (Decision Tree, Logistic Regression, Artificial Neural Network) and ensemble methods (Bagging, Boosting, Stacking, Voting) were implemented.
- Adaptive models including Hoeffding Tree and Adaptive Random Forest were utilized for fraud detection.
Main Results:
- Feature selection identified 8 crucial features for effective fraud detection.
- Ensemble methods, particularly Stacking, demonstrated strong performance in identifying fraudulent activities.
- Adaptive Random Forest (ARF) also showed robust capabilities in subscription fraud detection.
Conclusions:
- Stacking and Adaptive Random Forest (ARF) are recommended as highly effective models for subscription fraud detection in telecommunications.
- The developed model offers a significant advancement in combating subscription fraud for companies like Ethio Telecom.
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