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Factors Explaining Nurses' Satisfaction with the Performance of Their Duties in Canada
Paul Jacob1, Rein Lepnurm2, Ata Ur Rehman Quraishi3,4
1University of Saskatchewan, Saskatoon, Canada.
Summary
Canadian healthcare faces registered nurse shortages. Improving Nurses
Area of Science:
- Healthcare Management
- Nursing Workforce Studies
- Organizational Psychology
Background:
- Significant registered nurse (RN) shortages are a persistent challenge in Canadian provincial healthcare systems.
- The work environment is a critical factor influencing nurse satisfaction and retention.
- Nurses' Satisfaction with the Performance of their Duties (NSPD) requires focused attention to address workforce issues.
Purpose of the Study:
- To develop and test a model identifying key factors associated with Nurses' Satisfaction with the Performance of their Duties (NSPD).
- To investigate the influence of work environment elements on nurse satisfaction in Canadian healthcare settings.
- To provide evidence-based insights for improving the nursing work environment and mitigating shortages.
Main Methods:
- A cross-sectional study was conducted in two Canadian health regions (Halifax and Saskatoon).
- A self-reported survey was administered to 230 nurses (196 RNs, 34 LPNs) in cardiology or stroke units.
- A regression model was employed to analyze the relationships between work environment factors and NSPD, controlling for years in practice.
Main Results:
- The final model explained 72.6% of the variation in NSPD.
- Significant predictors of NSPD included: Hassles (negative association), Positive Attitude, Unit Organization, Leader Actions, Objective Culture, Fulfillment, and Recognition (all positive associations).
- Years in Practice was included as a control variable in the regression model.
Conclusions:
- Work environment factors such as positive attitude, unit organization, leadership actions, organizational culture, fulfillment, and recognition significantly predict Nurses' Satisfaction with the Performance of their Duties.
- Addressing workplace stressors ('Hassles') is crucial for enhancing nurse satisfaction.
- Applying leadership, motivation, and organizational culture theories can improve the work environment, potentially alleviating nursing shortages and fostering a satisfied, experienced nursing workforce.
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