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Evaluating Large Language Model-Generated Clinical Summaries Through a Dual-Perspective Framework: Retrospective

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Large language models (LLMs) summarize medical notes for patients and families. Dual perspectives from parents and doctors reveal discrepancies in helpfulness and readability, stressing the need for balanced evaluation.

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Area of Science:

  • Medical Informatics
  • Artificial Intelligence in Healthcare
  • Patient Communication

Background:

  • Large language models (LLMs) are emerging tools for patients and families to understand complex medical information.
  • Current evaluations of LLMs in healthcare primarily focus on clinician-assessed accuracy, potentially overlooking patient perspectives.
  • Interpreting pediatric cardiac intensive care unit (CICU) documentation presents unique challenges due to its complexity.

Purpose of the Study:

  • To evaluate the performance of GPT-4o mini in summarizing pediatric CICU notes.
  • To compare parent and physician assessments of LLM-generated summaries regarding readability, clinical fidelity, and helpfulness.
  • To identify discrepancies between patient and clinician viewpoints on the utility of LLM summaries.

Main Methods:

  • Fifty pediatric CICU notes were summarized using the GPT-4o mini large language model.
  • Physicians and parents independently reviewed the generated summaries.
  • Participants rated the summaries based on readability, clinical fidelity, and overall helpfulness.

Main Results:

  • Significant differences were observed between parent and physician ratings, particularly concerning the helpfulness of the summaries.
  • Clinicians provided key insights into the clinical accuracy of the LLM-generated content.
  • Parents offered valuable feedback on the readability and understandability of the summaries.

Conclusions:

  • Evaluating LLMs in healthcare requires a dual-perspective framework incorporating both clinician and patient assessments.
  • Balancing clinical precision with patient understanding is crucial for effective LLM implementation in patient-facing medical documentation.
  • Future research should focus on developing and validating such comprehensive evaluation methodologies.