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Safe, Not Shiny: Sustaining Digital Health Innovation.

Anne Forsyth1

  • 1Women's College Hospital, Toronto Canada.

Studies in Health Technology and Informatics
|February 13, 2026
PubMed
Summary
This summary is machine-generated.

Sustaining digital health innovations in hospitals requires more than just technology. Focusing on workflow redesign, continuous training, and real-time evaluation is crucial for long-term success and patient safety.

Keywords:
Digital healthdatadigital literacyevaluationhealth workforceinnovationpatient safetysustainability

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Area of Science:

  • Health Informatics
  • Healthcare Management
  • Digital Health

Background:

  • Digital health innovations offer solutions for healthcare challenges like workforce shortages and clinician burnout.
  • Many digital health initiatives struggle with long-term sustainability, risking value erosion and patient safety issues.

Purpose of the Study:

  • To examine the key enablers for sustaining hospital-based digital health innovations.
  • To provide insights into successful implementation strategies for digital health in healthcare settings.

Main Methods:

  • Analysis of sustainability in hospital-based digital health through three enablers: workflow redesign, continuous training, and real-time evaluation.
  • Case study examples from a Canadian hospital setting.

Main Results:

  • Redesigning workflows around digital capabilities can enhance efficiency, patient experience, and data quality.
  • Sustainable training models, emphasizing continuous and role-specific learning, are vital for digital literacy.
  • Ongoing evaluation, guided by high-reliability organization principles, is essential for mitigating risks and ensuring benefits.

Conclusions:

  • Sustaining digital health is a socio-technical challenge requiring alignment of people, processes, and technology.
  • Embedding sustainability practices into hospital operations maximizes the long-term potential of digital health tools.
  • Successful digital health implementation enhances patient outcomes, clinician experience, and overall system performance.