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The relationship between welfare technology experience and engagement in everyday activities
William Son Galanza1, Sofi Fristedt1,2, Nebojsa Malesevic3
1Department of Health Sciences, Faculty of Medicine, Lund University, Lund, Sweden.
Disability and Rehabilitation. Assistive Technology
|February 16, 2026
Summary
Welfare technology (WT) user experience significantly impacts older adults' daily activity engagement. Perceived value is key, while perceived control may hinder engagement, challenging common assumptions.
Area of Science:
- Gerontology
- Human-Computer Interaction
- Health Informatics
Background:
- Welfare technology (WT) aims to enhance older adults' well-being and daily activity engagement.
- Effective WT integration relies on user experience and interaction.
- Understanding older adults' perceptions of WT is crucial for its success.
Purpose of the Study:
- Investigate the relationship between WT user experience and daily activity engagement in older adults.
- Examine specific user experience factors: perceived usability, control, value, and vulnerability.
- Determine which WT user experience aspects most influence engagement.
Main Methods:
- Nationwide survey questionnaire data collection.
- Descriptive statistics for data summarization.
- Structural equation modeling for relationship analysis.
Main Results:
- WT user experience explained 54% of the variance in daily activity engagement.
- Perceived value positively predicted engagement; perceived control negatively predicted engagement.
- Perceived usability and vulnerability showed no significant impact on engagement.
Conclusions:
- Higher perceived control in WT may not enhance, and could even reduce, daily activity engagement.
- Perceived value is the most significant driver of engagement, highlighting the importance of positive attitudes and alignment with independence and safety.
- Findings challenge conventional WT design assumptions regarding user control.
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