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Workforce Diversity Interactions and Perceptions Among Nurses in a Tertiary Maternity Facility in Qatar: A Sequential
John Paul Ben T Silang1,2, Evalyn Abalos3, Barbara Lyn A Galvez3
1Clinical Research Unit in Nursing and Midwifery, Department of Research, Women's Wellness and Research Center, Hamad Medical Corporation, Doha, Qatar, hamad.qa.
Nurses in Qatar report high levels of workforce diversity interaction, influenced by factors like age and nationality. Training programs are recommended to enhance nurse performance in multicultural healthcare settings.
Area of Science:
- Nursing Workforce Dynamics
- Healthcare Management
- Cultural Competency in Healthcare
Background:
- Increasing global multiculturalism necessitates a diverse nursing workforce for equitable patient care.
- Limited research exists on multicultural nursing dynamics in the Gulf region, particularly in Qatar.
- Examining Qatar's multicultural nursing workforce is crucial to address this research gap.
Purpose of the Study:
- To explore nurses' experiences with a diverse workforce.
- To assess the level of interaction among nurses in Qatar's multicultural healthcare setting.
Main Methods:
- Sequential exploratory mixed-methods research conducted at a tertiary maternity facility in Doha, Qatar.
- Phase I involved a survey of 735 nurses using the Workforce Diversity Questionnaire II.
- Phase II included focus group discussions with 10 nurses.
Main Results:
- Nurses reported high ratings across all domains of workforce diversity interaction.
- Interaction levels were influenced by age, nationality, clinical experience, patient diversity, and residency duration.
- Both barriers and facilitators to workforce diversity interaction were identified.
Conclusions:
- Development of targeted training programs is recommended to enhance nurses' competencies in diverse settings.
- Further research should evaluate the impact of these competencies and training on patient outcomes and organizational performance.
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