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Between Professionalism and Pain
1Yogita Kalra is nursing officer, Deen Dayal Upadhyay Hospital, Delhi, India, and research scholar, Lovely Professional University, Punjab, India. Contact author: sisteryogita@yahoo.com . Illustration by Janet Hamlin.
The American Journal of Nursing
|February 19, 2026
Summary
This reflection explores the personal narratives and emotional experiences that shape the professional demeanor of nurses. It highlights the resilience and dedication nurses demonstrate daily.
Area of Science:
- Nursing
- Qualitative Research
- Healthcare
Background:
- Nurses often present a positive facade, or 'smile', to patients.
- The underlying personal stories and emotional labor behind this professional presentation are rarely explored.
Purpose of the Study:
- To explore the lived experiences and personal narratives of nurses.
- To understand the meaning and impact of the 'smiles' nurses present in their practice.
Main Methods:
- A reflective approach was used, drawing on anecdotal evidence and personal insights.
- The study is based on a single nurse's perspective and observations.
Main Results:
- Nurses' smiles often mask complex emotions, personal challenges, and significant emotional labor.
- The act of smiling can be a coping mechanism and a tool for patient connection.
Conclusions:
- Recognizing the stories behind nurses' smiles is crucial for understanding their well-being and professional practice.
- Further research into the emotional experiences of nurses is warranted.
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