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Responsible Public Health Risk Communication: A New Framework for Consumer Safety
Rushabh H Doshi1, Bhav Jain2, Siona Mishra3
1Section of Digestive Diseases, Yale School of Medicine, New Haven, CT, USA.
Failures in consumer product risk communication cause harm and erode trust. A new proactive public health framework with transparency, clarity, independent validation, and accountability is urgently needed.
Area of Science:
- Public Health
- Risk Communication Science
- Policy Analysis
Background:
- Failures in communicating consumer product risks (pharmaceuticals, food, medical devices) lead to preventable harm and decreased public trust.
- Current risk communication paradigms are reactive, failing to adequately address systemic vulnerabilities in product oversight.
Purpose of the Study:
- To critique the existing consumer product risk communication framework.
- To propose an integrated, proactive public health model for risk communication.
Main Methods:
- Conceptual and policy analysis drawing on major safety crises.
- Synthesis of system-level vulnerabilities in consumer product oversight.
- Integration of risk communication and risk perception science principles.
Main Results:
- Identified predictable failure points: delayed risk disclosure, inconsistent messaging, and inadequate accountability.
- Proposed a four-pillar framework: proactive transparency, evidence-based communication clarity, independent validation, and systemic accountability.
Conclusions:
- Incremental regulatory changes are insufficient to address structural risk communication failures.
- An integrated, proactive framework is essential for public health, informed decision-making, and restoring confidence in consumer product safety.
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