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Defining operational safety in clinical artificial intelligence systems
Young-Tak Kim1, Hyunji Kim1, Manisha Bahl1
1Department of Radiology, Massachusetts General Hospital, Harvard Medical School, Boston, MA, USA.
NPJ Digital Medicine
|February 20, 2026
Summary
New AI safety framework (SA-ROC) determines when to trust artificial intelligence in healthcare. It identifies safe zones for automation and a gray zone requiring human review, improving clinical AI adoption.
Area of Science:
- Medical Artificial Intelligence
- Clinical Decision Support Systems
- Health Informatics
Background:
- Current artificial intelligence (AI) adoption in clinical settings primarily emphasizes automation.
- Traditional accuracy metrics do not adequately address the critical question of AI system trustworthiness and operational safety.
- Evaluating AI safety requires metrics beyond mere statistical accuracy.
Purpose of the Study:
- Introduce the Safety-Aware Receiver Operating Characteristic (SA-ROC) framework to define and assess operational safety for AI systems.
- Establish clear criteria for when it is safe to trust AI in clinical workflows.
- Develop a quantitative measure for the workload associated with AI indecision.
Main Methods:
- Developed the Safety-Aware Receiver Operating Characteristic (SA-ROC) framework, defining operational safety based on pre-specified reliability levels.
- Delineated the SA-ROC curve into Rule-in Safe Zone, Rule-out Safe Zone (autonomous AI action), and Gray Zone (mandated human review).
- Introduced the Gray Zone Area (ΓArea) metric to quantify the operational cost of AI indecision and non-automated workload.
Main Results:
- The SA-ROC framework demonstrated a key reversal in a case study of two FDA-cleared cancer screening algorithms.
- The AI model with a statistically superior Area Under the Curve (AUC) was found to be operationally less safe for high-confidence screening tasks.
- The Gray Zone Area (ΓArea) metric quantified the workload implications of AI indecision.
Conclusions:
- The SA-ROC framework enables active governance of AI in healthcare by translating clinical policy into optimized operational workflows.
- This approach complements existing regulatory safety evaluations by focusing on operational safety and trustworthiness.
- SA-ROC provides a crucial tool for ensuring the safe and effective clinical adoption of artificial intelligence.
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