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Developing, Implementing, and Evaluating a Care Management Model for Patients With Neuromuscular Diseases: Protocol
Veronika Waldboth1, Christina Schuler1, Raffaella Willmann2
1Department of Health Sciences, Institute of Nursing, ZHAW Zurich University of Applied Sciences, Winterthur, Switzerland.
This study developed and evaluated a family-centered care management model for individuals with neuromuscular diseases (NMDs) in Switzerland. The model aims to improve care coordination and quality of life for patients and their families.
Area of Science:
- Neurology
- Healthcare Management
- Public Health
Background:
- Neuromuscular diseases (NMDs) are progressive conditions impacting quality of life and requiring extensive caregiving.
- Caregiver burden increases as patients with NMDs age, necessitating specialized support.
- Current NMD care in Switzerland lacks standardization and a clear understanding of family needs.
Purpose of the Study:
- To assess existing NMD care practices in Switzerland and identify unmet needs.
- To develop and implement a novel care management model for NMD patients and families.
- To enhance support structures within specialized neuromuscular centers and improve health outcomes.
Main Methods:
- A 3-phase participatory mixed-methods study (Care-NMD-CH) was conducted.
- Phase 1 involved assessing current care practices using qualitative and quantitative data.
- Phase 2 focused on co-developing a care management model and training program, followed by implementation and evaluation in pilot centers.
Main Results:
- Ethics approval was obtained in 2020, with baseline data collected in 2021.
- The NMD care management model was developed and finalized in 2022.
- Implementation began in 2023 across 8 centers, with ongoing data collection for evaluation.
Conclusions:
- The study established an evidence-based, family-centered care management service for NMD patients.
- The project identified care gaps, developed a structured model with training, and evaluated its impact.
- Expected outcomes include improved care coordination, quality of life, self-efficacy, and reduced caregiver burden.
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