Narratives in Conflict and Practices of Face-to-Face and Online Intergroup Communication

Intergroup communication (IC) serves as a critical arena in which narratives, worldviews, and group behaviors are expressed, confronted, and translated into concrete communicative practices. Within this unique space of interaction, divergent narratives may remain rigid and unchanging, manifesting as parallel monologues that coexist without genuine engagement. Yet, under certain conditions, such communication can also open the door to dynamic processes of mutual challenge, development, and transformation. This narrative literature review aims to strengthen the growing connection between the scholarship on narratives in societies embroiled in intractable conflict and the well-established research tradition on intergroup contact. Specifically, it seeks to enhance our understanding of the interplay between narratives, behaviors, and communication practices in both face-to-face (FTF) and online contexts of IC. While the discussion includes broader global perspectives, the primary case study centers on the ongoing conflict and communicative interactions between Israeli Jews and Palestinians.