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Speaker Role Identification in Clinical Conversations
Andrew Zolensky1, Kuk Jin Jang2, Janice Sabin3
1Department of Biostatistics, Epidemiology, and Informatics, University of Pennsylvania, Philadelphia, PA, USA, Andrew.Zolensky@PennMedicine.upenn.edu.
Large Language Models (LLMs) can now automatically identify speaker roles in clinical conversations. This technology improves patient-clinician communication analysis by accurately distinguishing between doctors, patients, and other caregivers.
Area of Science:
- Medical Informatics
- Computational Linguistics
- Artificial Intelligence in Healthcare
Background:
- Patient-clinician communication is vital for understanding healthcare interactions and outcomes.
- Manual analysis of clinical discourse is time-consuming and challenging, particularly for Speaker Role Identification (SRI).
- Existing automatic speech recognition systems with diarization lack the ability to assign specific roles to speakers.
Purpose of the Study:
- To investigate the effectiveness of Large Language Models (LLMs) for Speaker Role Identification (SRI) in clinical settings.
- To evaluate SRI performance using linguistic features alone versus incorporating diarization identifiers.
- To assess the impact of identifier corruption on LLM-based SRI accuracy.
Main Methods:
- Utilized BERT, a Large Language Model, for Speaker Role Identification (SRI) on clinical transcripts.
- Employed veridical turn segmentation and diarization identifiers.
- Fine-tuned the BERT model with varying levels of identifier corruption to test performance robustness.
Main Results:
- BERT achieved 82% accuracy and an 82% F1-score for SRI using only linguistic signals.
- Incorporating accurate diarization identifiers significantly improved performance to 95% accuracy and a 95% F1-score.
- The study demonstrated LLMs' capability in SRI within clinical contexts.
Conclusions:
- Fine-tuned Large Language Models (LLMs) are highly effective for automatic Speaker Role Identification (SRI) in clinical transcripts.
- LLMs offer a robust solution for analyzing patient-clinician communication dynamics.
- Combining LLMs with accurate diarization further enhances the precision of SRI in healthcare settings.
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