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Digital Technologies That Support Meaningful Connections in Care Homes: Scoping Review
Deborah Muldrew1, Rosemary Bradley2, Kelly Conway1
1Institute of Nursing and Health Research, University of Ulster, Belfast, United Kingdom.
Journal of Medical Internet Research
|March 3, 2026
Summary
Digital technologies can foster meaningful connections for care home residents, enhancing social health. This review highlights technology
Area of Science:
- Gerontology
- Digital Health
- Social Sciences
Background:
- Meaningful connections are vital for social health, yet care home residents face significant isolation risks.
- Barriers include individual, systemic, and structural factors within care home environments.
- Digital technology offers potential for improved social connection and health outcomes, but evidence is limited.
Conclusions:
- Digital technology acts as a catalyst for human connection in care homes, not a replacement.
- Generative artificial intelligence (AI) in care homes is an emerging area needing stakeholder input.
- Future research should develop metrics combining digital engagement with validated measures for person-centered AI impact assessment.
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