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Lessons Learned From Building More Effective Remediation in Physician Assistant Education
1Jerica N. Derr, EdD, DMSc, PA-C, is an associate professor and the Director of Experiential Learning in the Division of Physician Assistant Education at Oregon Health and Science University in Portland, Oregon.
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Remediation is a critical component of physician assistant (PA) education, yet its implementation often varies between programs. In overseeing remediation across multiple areas of the curriculum, I repeatedly encountered a common tension: students were identified as needing support, but remediation approaches differed based on timing, faculty availability, and individual interpretation. Despite strong faculty commitment, remediation efforts frequently felt reactive, fragmented, and burdensome. This Lessons Learned article draws on longitudinal experience supporting struggling learners across both the didactic and clinical phases of PA education. Through sustained engagement with students and faculty, my understanding of remediation shifted from viewing challenges as isolated student deficits to recognizing remediation as a program-level system requiring intentional design. Three core lessons emerged. First, waiting for high-stakes failure often delays meaningful intervention; existing program data can be leveraged to identify and support learners earlier in a less stigmatizing manner. Second, feedback is most effective when it is structured, consistent, and shared as a collaborative process rather than delivered episodically or punitively. Third, inconsistency in remediation reflects system-level gaps rather than individual student shortcomings, underscoring the need for intentional faculty support, shared resources, and standardized processes. By emphasizing early identification, structured feedback, and faculty development, these lessons offer practical, low-cost strategies that PA programs can implement within existing infrastructures to strengthen remediation while reducing faculty burden.
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