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Experiences of Past Discrimination and Caregiver Communication During Family-Centered Rounds
Lauren E Wein1, Rachel Donaldson1, Katie Margolis1
1Duke University School of Medicine, Durham, North Carolina.
Experiences of discrimination in healthcare correlate with increased caregiver participation during family-centered rounds (FCR). This suggests heightened vigilance and supports trauma-informed communication strategies for clinicians.
Area of Science:
- Health Services Research
- Patient-Centered Care
- Health Equity
Background:
- Discrimination experiences can impact patient-provider interactions.
- Family-centered rounds (FCR) are a key setting for communication in pediatric care.
- Understanding caregiver engagement is crucial for effective healthcare delivery.
Purpose of the Study:
- To examine the association between past discrimination and caregiver participatory behaviors during FCR.
- To investigate how discrimination experiences influence communication dynamics in healthcare settings.
Main Methods:
- A mixed-methods cross-sectional study involving Black and Latino(a/e) caregivers.
- Audio-recorded FCR, caregiver surveys on demographics, interpersonal processes of care (IPC), and discrimination.
- Caregiver discrimination experiences stratified into: none, in healthcare, outside healthcare.
Main Results:
- Caregivers reporting discrimination in healthcare asked more questions and made more assertive statements during FCR.
- Increased advocacy and seeking medical understanding behaviors were observed in caregivers with healthcare discrimination.
- Lower interpersonal style ratings within IPC were noted for caregivers who experienced discrimination in healthcare.
Conclusions:
- Discrimination within healthcare settings is linked to heightened caregiver participation during FCR.
- These participatory behaviors may reflect increased vigilance, prompting the need for trauma-informed communication.
- Findings underscore the importance of addressing discrimination to improve patient-provider communication.
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