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Related Experiment Video

Updated: Mar 10, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
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From Insight to Impact: Advancing Learning Health System Capability Through a System-Wide Quality Improvement

Anna Dermenchyan1, Danielle S Seiden1, Manisha Bhayani2

  • 1Medicine, University of California Los Angeles, Los Angeles, USA.

Cureus
|March 9, 2026
PubMed
Summary

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The UCLA Health Quality Symposium fostered a learning health system by integrating quality improvement (QI) into its culture. Most attendees gained actionable insights, highlighting the value of interprofessional collaboration and technology in healthcare.

Area of Science:

  • Healthcare Management
  • Quality Improvement Science
  • Medical Education

Background:

  • Healthcare systems face increasing complexity, necessitating a cultural shift towards embedding quality improvement (QI).
  • National trends emphasize shared responsibility and excellence over compliance-driven quality.
  • The University of California Los Angeles (UCLA) Health initiated its first Quality Symposium to address these needs.

Purpose of the Study:

  • To cultivate a Learning Health System community at UCLA Health.
  • To strengthen shared learning and accelerate system-wide improvement initiatives.
  • To increase the visibility and adoption of quality improvement strategies across clinical settings.

Main Methods:

  • A health system-wide symposium was designed and implemented, featuring a keynote on artificial intelligence (AI) and TED-style talks.
Keywords:
behavioral sciencecontinuing educationhealthcare quality improvementinterprofessional educationlearning health systemnarrative-based educationorganizational cultureprogram evaluationquality improvement educationsystems learning

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  • Talks were organized into modules: ambulatory care quality, inpatient care quality, and research/education.
  • Pre- and post-event evaluations assessed attendee satisfaction, learning, and actionable takeaways, supplemented by qualitative analysis.
  • Main Results:

    • The symposium attracted 218 registrants, with approximately 160 attendees (73%) participating in person and online.
    • Among post-survey respondents (39%), 88% reported gaining at least one actionable insight applicable to their work.
    • Qualitative themes included the value of interprofessional storytelling, visible leadership, and integrating behavioral science and technology.

    Conclusions:

    • The symposium successfully fostered a learning health system environment.
    • Narrative-driven education, behavioral insights, and cross-disciplinary engagement are effective strategies for academic health systems.
    • Findings support the integration of these elements to enhance system learning and collaboration.