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Published on: September 28, 2022
Trusted Sources: How Some US Employers Used Government Information During the Coronavirus Disease 2019 (COVID-19)
Claudia Parvanta1, Cynthia Ball, Ann Marie Dale
1From the Department of Health Policy and Systems Management, College of Public Health, University of South Florida, Tampa, FL (C.P.); Department of Occupational and Environmental Medicine, University of Texas at Tyler, Tyler, TX (C.B.); Institute for Public Health, Washington University in St. Louis, St. Louis, MO (A.M.D.); Department of Biosystems and Agricultural Engineering, Ferguson College of Agriculture, Oklahoma State University, Stillwater, OK (K.M.); Division of Environmental Health Sciences, School of Public Health, University of Minnesota, Minneapolis, MN (T.B.H.); Department of Environmental and Occupational Health, School of Public Health-Bloomington, Indiana University, Bloomington, IN (G.S.); Rocky Mountain Center for Occupational and Environmental Health, University of Utah, Salt Lake City, UT (M.S.T.); Center for Urban Transportation Research, University of South Florida, Tampa, FL (T.D.); College of Public Health, University of South Florida, Tampa, FL (J.Z.); and Department of Public Health Sciences, Leonard M. Miller School of Medicine, University of Miami, Miami, FL (A.J.C.M.).
Objective:
Assess employers' use of information from government sources during the coronavirus disease 2019 pandemic.
Methods:
Virtual interviews with employers from 28 US companies in 9 National Occupational Research Agenda sectors. Transcribed interviews were thematically coded and analyzed using MaxQDA24.
Results:
All but 3 companies relied on the Centers for Disease Control and Prevention as their primary source for policy decisions and workforce communications, supplementing this with information from state and local health agencies, OSHA, trade and professional associations. Half of the respondents asked additional experts to interpret guidance for their industry, and all but a few modified available materials to share with their workforce. National Occupational Research Agenda sectors were not effective for audience segmentation. Perception of worksite transmission was loosely aligned with preference for and confidence in information sources.
Conclusion:
Employers want industry-tailored information during a public health emergency; providing that remains a challenge.
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