Decision-making Process Leading to Health and Productivity Management Certification Application in Large Japanese...

Area of Science:

• Organizational Psychology
• Business Management
• Health Management

Background:

• Health and Productivity Management (HPM) Certification is crucial for large Japanese companies.
• Understanding the decision-making process for HPM Certification is essential for effective implementation.

Purpose of the Study:

• To elucidate the decision-making process for obtaining Health and Productivity Management Certification in large Japanese companies.
• To identify the structural characteristics of this decision-making process.

Main Methods:

• Semi-structured interviews were conducted with 11 managers from certified companies.
• Qualitative content analysis and the Gioia method were employed for data analysis.

Main Results:

• A three-layer Stage-Phase-Category model was developed to describe the decision-making process.
• Decision-making phases progressed cyclically and interactively.
• Organizational factors (HR, authority, roles, consensus, collaboration, information, coordination) influenced decisions at each stage.

Conclusions:

• The developed model illustrates the dynamic and multidimensional nature of organizational decision-making for HPM Certification.
• Conventional frameworks may not fully capture the complexities of this process.
• Further research should expand industry and company-size scope, include quantitative data, and conduct international comparisons.