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An NCI Micro-credentialing Model for Onboarding and Training Clinical Research Professionals in a Lean Fiscal
Barbara Tafuto1,2, Belinda Zhang3, Kathleen Black3
1Rutgers University, New Brunswick, USA. bat82@shp.rutgers.edu.
A new micro-credentialing program for clinical research coordinators (CRCs) significantly improved staff learning in trial conduct. The program enhanced onboarding efficiency and fostered interest in professional development for clinical research professionals.
Area of Science:
- Clinical Research Operations
- Workforce Development
- Medical Education
Background:
- Clinical research professionals are vital for trial success, but training and retention face challenges.
- Budget constraints and declining indirect cost reimbursements exacerbate workforce issues.
- A need exists for effective, scalable training solutions in clinical research.
Purpose of the Study:
- To implement and evaluate a micro-credentialing program for clinical research staff.
- To assess the program's impact on learning, onboarding, and professional development.
- To provide a competency-based training aligned with industry standards.
Main Methods:
- A micro-credentialing program, the CRC Badge, was developed and implemented at an NCI-designated cancer center.
- The program offered self-paced, competency-based training aligned with the Joint Task Force for Clinical Trial Competency framework.
- Survey data from 38 staff completers were analyzed to evaluate learning gains and program impact.
Main Results:
- Completers reported substantial self-assessed learning gains in regulatory activities, research roles, and data management.
- The CRC Badge improved onboarding efficiency for new clinical research staff.
- The program stimulated interest in continued professional development among participants.
Conclusions:
- Micro-credentialing offers an effective approach to training clinical research professionals.
- This program demonstrated positive impacts on staff readiness and professional growth.
- Competency-based, self-paced training can address workforce challenges in clinical research.
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