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Exploring Determinants of Quality and Patient Safety Culture Among Healthcare Providers
Roshan Bhaladhare1, Parag Rishipathak1
1Symbiosis Centre for Health Skills, Symbiosis International (Deemed University), Pune, India.
Background:
Patient safety culture (PSC) is a cornerstone of healthcare quality. Assessing PSC helps identify organizational strengths and gaps to guide safety improvements.
Objective:
To explore determinants of patient safety culture among healthcare providers in a tertiary care hospital in India and compare findings with global benchmarks.
Methods:
A cross-sectional descriptive study was conducted among 554 healthcare providers using the AHRQ Hospital Survey on Patient Safety Culture (HSOPSC). Data were analyzed to determine composite scores across safety culture dimensions and compared with international datasets.
Results:
Teamwork within units (82%) and organizational learning (76%) emerged as strengths, while staffing (48%) and non-punitive response to errors (45%) scored lowest. Compared with global data, the hospital performed better in teamwork but lagged behind in staffing adequacy and communication during transitions.
Conclusion:
The study highlights both strengths and challenges in PSC. Enhancing staffing, fostering a just culture for error reporting, and improving communication are key priorities. Findings provide a foundation for leadership-driven interventions aligned with global patient safety standards.
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