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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
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Supportive or palliative? When words influence care more than guidelines.

Wadih Rhondali1, Fatma Ben Abid2, Amine Souadka2,3

  • 1Department of Supportive Care, Oncology Clinic 16 Novembre, Rabat, Morocco. wadihrhondali@gmail.com.

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Choosing "supportive care" over "palliative care" improves patient referrals and reduces stigma in cancer treatment. This terminology shift is crucial for equitable and timely supportive services in oncology.

Keywords:
Cultural perceptionsMoroccoOncology terminologyPalliative careStigmaSupportive careSurvey

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Area of Science:

  • Oncology
  • Health Services Research
  • Medical Terminology

Background:

  • Cancer-related supportive service terminology impacts patient and clinician perceptions, access, and acceptance.
  • Ambiguous terms in French-speaking low- and middle-income countries (LMICs) can increase stigma and delay referrals.

Purpose of the Study:

  • To assess oncology professionals' preferences for different terms used for supportive care services.
  • To evaluate the perceived emotional impact and referral likelihood of "supportive care," "support care," and "palliative care" across cancer stages.

Main Methods:

  • A nationwide cross-sectional survey of 165 oncology professionals in Morocco.
  • Quantitative analysis (multinomial regression, Wilcoxon tests) and thematic coding of free-text responses.
  • Assessment of term preferences and referral likelihood across four cancer trajectory stages.

Main Results:

  • "Supportive care" was preferred by 68% of respondents, compared to 10% for "palliative care."
  • "Supportive care" was perceived as more hopeful and acceptable, while "palliative care" increased distress.
  • Terminology significantly influenced referral likelihood, with "supportive care" encouraging earlier referrals.

Conclusions:

  • Terminology choice has measurable impacts on referral timing, patient engagement, and care perception.
  • "Supportive care" facilitates earlier integration of services, unlike the stigmatized "palliative care."
  • Standardizing terminology is essential to reduce inequities in cancer care and improve service access.