Examining the relationship between technostress, openness to change and performance in a smart health ecosystem: a research in a university hospital

In today's world, where technology and digitalization impact every aspect of life, organizations prioritize adapting to these changes. This study aims to explore how digitalization influences organizational behaviors. The fact that individuals interact with technology constantly in their professional lives raises important questions in management science, offering valuable insights for both organizations and researchers. This research aims to determine the level of openness to change, technostress, and employee performance of healthcare employees and to investigate the moderator role of demographic variables. Data was collected with the participation of 362 healthcare employees from a university hospital. As a result of the study, the moderating role of age, marital status, and professional experience between openness to change and technostress; the moderating role of employee type between technostress and employee performance; the moderating role of age, education level, and professional experience between openness to change and employee performance were determined. Suggestions to researchers and hospital managers regarding the results obtained were expressed.