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Updated: Mar 27, 2026

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Coproducing an Online Platform for People With Long-Term Physical Health Conditions: Development and Usability Study.

Hannah Grace Jones1,2,3, Grace Lavelle1,4, Elly Aylwin-Foster1

  • 1Department of Psychological Medicine, Institute of Psychiatry, Psychology and Neuroscience, King's College London, London, United Kingdom.

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Summary
This summary is machine-generated.

Co-designed online peer support, CommonGround, offers mental well-being resources for individuals with long-term health conditions. This coproduction process ensures the platform meets user needs for improved mental health support.

Keywords:
coproduction, physical healthlong-term conditionsmental healthonline peer supportpeer supportpsychosocial supportusability testing

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Area of Science:

  • Digital health interventions
  • Human-computer interaction
  • Mental health support

Background:

  • Limited psychological support exists for individuals with long-term physical health conditions and subthreshold depressive disorder.
  • Online peer support can bolster mental well-being and prevent symptom progression to major depressive disorder.
  • Co-design ensures interventions align with user needs for successful integration into self-management routines.

Purpose of the Study:

  • To coproduce an online peer support intervention with end-users, software experts, clinicians, and academics.
  • To iteratively co-design and co-validate the intervention through usability testing.

Main Methods:

  • A 4-stage coproduction process: co-assess, co-design, co-validate, and co-deliver.
  • Involved a research advisory group and a participatory design panel with lived experience.
  • Utilized online focus groups, workshops, think-aloud exercises, and semistructured interviews for iterative development and validation.

Main Results:

  • A safe and trustworthy platform prototype was co-designed to support mental well-being.
  • Usability testing identified navigation challenges and feature glitches, leading to iterative improvements.
  • Content analysis confirmed the appropriateness of features, while usability concerns highlighted the need for intuitive design and enhanced user experience.

Conclusions:

  • A comprehensive coproduction process successfully designed an online peer support platform with embedded psychoeducation.
  • The CommonGround platform, developed through extensive user collaboration, is ready for feasibility and acceptability randomized controlled trial evaluation.